Primal Pet Foods has initiated a voluntary recall of their Feline Chicken & Salmon Formula with a “Best By” date code of 043112-17 because this product may be contaminated with Salmonella. The only product affected is limited to Feline Chicken & Salmon Formula with a “Best By” date code of 043112-17. No other Primal Pet Foods products are affected.
The affected product is limited to the Primal Pet Foods Feline Chicken & Salmon Formula packaged in the following forms:
• 4 lb chicken & salmon nuggets (UPC# 8 95135 00025 0) with a “Best By” date code of 043112-17
The “Best By” date code is located on the front of the package on the right side of the product label. The affected product was distributed through retail stores sales in the United States.
If you are a consumer and have purchased the affected product, please contact Primal Pet Foods directly at 866-566-4652 Monday-Friday 8AM-4PM PST and we can assist in getting you a full refund or replacement from your local retailer that it was originally purchased from. You’ll be instructed to bring the unopened package to your local retailer for a full refund or replacement.
If your package has been opened, please dispose of the raw food in a safe manner by securing it in a covered trash receptacle. Then, contact Primal Pet Foods directly at 866-566-4652 Monday-Friday 8AM-4PM PST and we can assist in getting you a full refund or replacement from your local retailer that it was originally purchased from. You’ll be instructed to bring your receipt (or the empty package in a sealed bag) to your local retailer for a full refund or replacement.
Consumers with additional questions can call our dedicated Customer Service line Monday-Friday 8AM-4PM at 866-566-4652 PST.
